Sample Service
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FREE Tile Sample Service*


Found a tile you like? Try it in the comfort of your own home.





We offer a FREE cut tile sample on many of our tile ranges online which are delivered direct to your door*. You can order up to two FREE samples* per order and they are yours to keep. Simply follow these three easy steps:

1. Find the tile that you like

2. Click on the Free Sample button as shown below. This will add the sample to your basket.


3. Then, when you are ready, proceed to 'checkout' and complete your FREE cut tile sample* order.



Want a full sized tile sample?

In store, we also offer a full sized sample service on all our tiles to help you decide which is right for you. Simply follow these four easy steps:

  1. Choose the tiles that you like

  2. Visit your nearest store

  3. Pay for your full sized sample tiles

  4. Bring them back within 28 days and get a FULL refund

*Cut samples are approximately 100mm x 100mm in size. Delivery takes around 3-5 working days, but please allow 7 working days. If the tile that you like does not have a ‘free sample’ button, please contact your local store who will be able to provide a refundable full sized tile sample. Please note that due to the inherent feature of ceramic and batching, shade variation can occur.





FAQs


  • How long does it take for my samples to be delivered?

    Delivery of our cut samples takes around 3-5 working days, but please allow 7 working days for them to be delivered. If in the unlikely event that your sample tiles haven't arrived after 7 working days, please contact our customer service team on 0800 014 2994.

  • What size is a cut sample?

    Our cut samples are approximately 100mm x 100mm in size. If you would like a full sized tile sample, please visit your nearest CTD store, who will be able to provide a refundable full sized tile sample.

  • I can't order a sample of the tile I want online, what should I do?

    Products without this button unfortunately don’t offer this online service. However, you can pop into your local CTD showroom to browse our vast range of tiles and order a refundable full sized tile sample.

  • Can I pick up tile samples ordered online in store?

    Cut samples can only be ordered online and sent to your address. However, you can order a refundable full sized tile sample from your local CTD branch.




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